Guest Service Agent (GSA)


Seven Pines Hotels & Resorts strives for being viewed as pioneer of a modern luxury understanding, which is comprised by the luxury experience itself. The brand does not limit luxury to exquisite products and services only, but incorporates authentic interactions and settings, the opportunity for individual prosperity and self-actualization into the very core of a holistic luxurious experience.

Consequently, Seven Pines Hotels & Resorts aims at being naturally considered as first choice for its customers within the luxury segment. Several other properties are in the pipeline for the global market that will be developed soon after the opening of Seven Pines Resort Ibiza.
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Sant Josep de sa Talaia, Ibiza (Spain)


Full time






Hospitality and tourism


Guest service agents are responsible for providing a five-star welcome and departure experience to all guests, as well as serving as an “ambassador” throughout the guest’s stay. Guest service agents make the first impression of services towards the guests by extending a professional warm and charming welcome, providing necessary information about the hotel and the local area, offering the full range of the hotel amenities and services. Guest service agents are responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with other hotel departments, especially our concierge services and guest the relation team

GSA’s are extremely well groomed and presentable, natural and charming, very friendly and always professional, warmly…


1 to 2 years’ experience in Rooms or related professional area within a luxury hotel

Proven track record in high class lifestyle resort hotels

Pre-Opening Experience

Eu Citizen

English and Spanish are requiered. German is a plus

GSA are extremely well groomed, natural and charming, very friendly and always professional

Natural, friendly, pleasant, outgoing

Personal charm and power to convince others

Driving license with a minimum of 1 year old.
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