Front Office/Guest Relations agent

Recepcionista

Seven Pines Hotels & Resorts strives for being viewed as pioneer of a modern luxury understanding, which is comprised by the luxury experience itself. The brand does not limit luxury to exquisite products and services only, but incorporates authentic interactions and settings, the opportunity for individual prosperity and self-actualization into the very core of a holistic luxurious experience.

Consequently, Seven Pines Hotels & Resorts aims at being naturally considered as first choice for its customers within the luxury segment. Several other properties are in the pipeline for the global market that will be developed soon after the opening of Seven Pines Resort Ibiza.
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LOCATION

Sant Josep de sa Talaia, Ibiza (Spain)

WORKING DAY

Full time

VACANCIES

1

CONTRACT

Temporary

SECTOR

Hospitality and tourism

OFFER DESCRIPTION

Guest Relation Agents provide and engage in a sincere, personalized manner all guest requests. The GRA personal goal is to turn moments into memories for guests at the 7Pine Hotel & Resort Ibiza. Be true “ambassador” for hotel guests providing at all time and levels warm, charming and efficient services. GRA attending VIP guests upon arrival at the hotel (eventually also at the airport), check-in clients at the lobby lounge and inform clients about the hotel services and the latest information about events and highlights.

Front Office Agents check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.

REQUIREMENTS

1 to 3 years’ experience in Rooms or related professional area within a luxury hotel

Proven track record in high class lifestyle resort hotels

Pre-Opening Experience

Eu Citizen

English and Spanish are requiered. German is a plus.

GRO’s are extremely well groomed, natural and charming, very friendly and always professional
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